Assessor/Internal Verifier - Retail, Customer Service, Administration

Role Overview

As an Assessor/ Internal Verifier you will build, maintain and effectively manage a caseload of learners in accordance with A4e quality guidelines. You will support the learner in their learning process and plan the assessment process to ensure timely completion and achievement of a range of qualifications. You will also carry out quality assurance in line with A4e and awarding body requirements. This role requires travel within a defined geographical area.

What You Will Be Doing

Effectively manage a caseload of learners from start to finish of their learner journey. Recruit/validate, induct and carry out initial assessment with learners. Carry out Health and Safety vetting and monitoring (as per local business need) Monitor Health and Safety practices within work placements. Plan the assessment process with learners and employers, observe and record assessment and complete all relevant documentation. Develop and implement a tailored individual learning plan for all learners. Undertake regular assessment visits with the learner to ensure timely achievement of qualifications. Complete and maintain all necessary paperwork to the required standards as set out in KPIs. Adapt own ways of working to ensure the learner is engaged and motivated to achieve their learning goals within expected timescales. Ensure that learner attainment and completion is in line with company, funding and regulatory bodies. Understand and commit to the QCF framework and occupational standards required for the sector(s) being delivered. In line with business needs deliver occupational training sessions to groups of learners. Recommend additional support/training or follow up activities that would enhance the learner journey. Contribute to the progression of learners. Assist in quality processes and standardisation meetings. Attend verification panels. Promote ESDGC throughout the learning programme. As required, attend External Verification visits. Support colleagues in their personal development. Any other reasonable duties as requested by line manager.

What You Will Need To Have

- The ability to demonstrate A4e's DNA. Customer Focus: A real passion for people, to empower, motivate, support and advise customers/learners, helping them to achieve their learner goals with the ultimate goal of improving their lives. The ability to effectively work with a diverse range of individuals on a one to one basis, promoting and supporting the learner journey. Personal Organisation: Exceptional organisational skills to support in effectively managing own caseload, through effective diary management. I.T literacy, specifically experience of using all MS Office packages. Formal Assessor/IV accreditation/qualifications (A1, V1, D32, D33, D34). The ability to effectively communicate on a one to one basis and to groups of learners. Exceptional organisational skills to support in effectively managing own caseload, through effective diary management.

Who We Are

A4e is a leading public service provider, serving thousands of people across three continents - Europe, Australasia and Asia. A4e's core mission is to improve people's lives. We work in partnership with governments, public sector organisations, private sector companies, voluntary and community groups to deliver a range of front line public services, including employment and welfare, training, education and money and legal advice.

Additional Information

A4e is committed to safeguarding and promoting the welfare of its participants and expects all staff to share this commitment. Successful applicants will be required to undertake a Criminal Records Bureau (CRB) check or Disclosure Scotland check and to provide proof of their right to work in the UK. We are committed to inclusion and fairness across all employment opportunities and service delivery. All managers and employees are expected to promote our values to ensure our workplaces and services are inclusive and accessible.

Job Type : Permanent

Location : Swansea

Salary : 18500 - 22000

Date Advertised : 16 Dec 2012


Sorry, this position is no longer available.

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