Complaints Administrator

Customer Service Adviser - 150 per day

Huntswood is currently working with a large financial services institution in Central Cardiff.

We are looking for a number of individuals to process customer complaints on an interim basis.

Your role will involve:

* Reviewing complaints documentation
* Following a process to progress a complaint appropriately
* Working with a number of in house systems and MS Office
* Telephony based customer contact
* Working to productivity and quality targets

An ideal candidate will have:

* Strong attention to detail
* The ability to use MS Word and Excel to an intermediate level
* The ability to work within a target driven environment
* Customer contact experience
* Complaints handling experience
* Experience within the financial services industry

We are looking for individuals who are able to start at short notice and commit to a rolling contract.

To succeed in this position you will need to be reliable, organised and hard-working. In return the position offers flexibility, an excellent rate of pay and an opportunity to work in a fast-paced regulated environment.

We look forward to receiving your application.

Job Type : Contract/Interim

Location : Cardiff

Salary : 150 p day

Date Advertised : 28 Jan 2013

Sorry, this position is no longer available.

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